Free shipping within the UK
Buy 2 get 10%, buy 5+ get 25%
30-day money-back guarantee
Free Shipping
If our product does not meet your expectations, you can return it within 30 days upon receipt.
Before returning the goods, please contact our customer service at info@nalabella.com and let us know the reason for the return so we can process your request correctly.
We are offering free shipping within the United Kingdom for all orders.
We ship our packages with a Tracking code so you can always monitor your order.
You will receive the Tracking code via email within 1-24 hours after placing your order.
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Orders placed before 4:00 PM (GMT+00:00 / GMT+01:00) London time (UK) begin processing the same day. Processing takes 1 to 3 business days (Monday to Friday, excluding weekends), and delivery takes approx. 5 to 12 business days (Monday to Friday, excluding weekends).
No. We offer free shipping on all orders within the United Kingdom, with no minimum spend required.
Your order will be shipped via our reliable delivery partners:
Yes. We accept returns for both defective and non-defective products, and we also allow exchanges. Items can be returned within 30 days of delivery. Return labels are not provided automatically, and return shipping costs are the customer's responsibility unless otherwise approved by our support team. Please see our Refund Policy for full details.
To request a refund, contact us at info@nalabella.com. Once we receive and inspect your returned item, refunds are issued to your original payment method within 5 days. We do not charge restocking fees. See our Refund Policy for full details.
We currently ship orders within the United Kingdom only.
All orders are processed within 1 to 3 business days after payment is confirmed.
You can cancel your order as long as it has not yet been dispatched. Please contact us as soon as possible at info@nalabella.com if you wish to cancel.
